Value: Customer First, Practical Innovation, Accurate , Intergrity
1. One year warranty
Junsheng product is warranted to be free from defects in materials or workmanship for one year from the date of purchase. Within this period, Junsheng will repair or replace any components that fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labor, provided that the customer shall be responsible for any transportation cost. This warranty does not apply to: (i) cosmetic damage, such as scratches, nicks and dents; (ii) damage caused by accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes; (iii) damage caused by service performed by anyone who is not an authorized service provider of Junsheng; or (iv) damage to a product that has been modified or altered without the written permission of Junsheng. In addition, Junsheng reserves the right to refuse warranty claims against products or services that are obtained and/or used in contravention of the laws of any country.
2. Free installation, site live demonstration and training
Under the circumstances of mutual agreement, Junsheng will send engineers to visit customers, programming training courses for operators, instructing operation accordingly and solving customer’s problems. Free face-to-face training courses are offered in customer's place.
3. Online services
Are you worried about after-sale service when you have questions or troubles?
Junsheng will supply online service to solve your problems. You can always reach us easily through our online services, such as TQ, Skype, phone calls and emails.
Your request will be responded within 24 hours.